Journal of African Development

ISSN (Print): 1060-6076
Original Article | Volume:6 Issue:1 (Jan-Dec, Volume:2025) | Pages 656 - 665
The Hybrid Shift: Understanding Employee Turnover in the IT Industry
 ,
1
Assistant Professor, Department of Commerce, Lucknow Public College of Professional Studies, Lucknow, Uttar Pradesh, India
2
Assistant Professor, Department of Commerce, Lucknow Public College of Professional Studies, Lucknow, Uttar Pradesh, India
Abstract

The paper analyzed the attributes of various hybrid work patterns and how it affects employee turnover within the Indian IT industry. The study is based on the application of a structured questionnaire that was completed by 300 IT professionals in five forms of hybrid work arrangements to examine various variables such as employee satisfaction, work-life balance, productivity, and job-switching intentions. The findings indicate that complete WFH and flexible WFH models result in good levels of satisfaction and reduction of attrition intentions and the 3-day WFH model is associated with increased levels of dissatisfaction and stress. The analysis of ANOVA revealed that there is a significant difference in the attrition intentions depending on the hybrid model, and the consideration of the hybrid model with the properly designed policy concerning hybrid work is needed to increase employee retention. The research also finds that the lack of significance between models in the development of career and managerial support, but work-life balance, flexibility, and productivity played a key role in retention. The results indicate that to decrease turnover and make their workforce more engaged and satisfied the IT companies may need to formulate their hybrid policies with flexibility, autonomy, and well-being in mind. The flexibility of working arrangements will enable organizations to be in tandem with the changing demands of their employees and end-up leading to employee retention and organizational success in the long term

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Volume:6, Issue:1
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