Journal of African Development

This review synthesizes research on work life balance and job satisfaction among gig workers in the food delivery and grocery industry to address the complex interplay of autonomy, flexibility, and precariousness affecting worker well-being. The review aimed to evaluate current knowledge on these dynamics, benchmark theoretical frameworks, identify challenges and opportunities, analyse the role of algorithmic management, and compare demographic variations. A systematic analysis of qualitative, quantitative, and mixed-method studies from diverse geographic contexts was conducted, focusing on autonomy, psychosocial stressors, platform policies, and demographic factors. Findings reveal that perceived autonomy and flexibility are central yet often illusory due to algorithmic controls that constrain true independence and contribute to stress. Economic instability, health risks, and psychosocial burdens significantly undermine job satisfaction and work-life balance, while social support and organizational resources mitigate these effects. Gender, cultural, and regional differences shape distinct experiences, though these remain underexplored. The synthesis highlights methodological limitations, including limited longitudinal research and insufficient theoretical integration. Overall, the evidence underscores the dual role of platform management as both enabling and controlling, with implications for policy and platform design aimed at enhancing gig workers’ occupational well-being and quality of life in this rapidly evolving labour sector..